Courses from April 2013 to September 2013

Certificates | Short Courses | Professional Enhancement

Certificates

• Certificate in Applied Communications for NGOs (June - July 2013)
• Executive Development Programme for Small NGOs (July - Septemeber 2013)
• Certificate in Accounting Practice and Financial Management for NGOs (August - September 2013)
• Professional Certificate in Certified Risk Planner (CRP) for NGO Practitioners (August - September 2013)
• NGO Executive Development Programme (September - Novemeber 2013) (Cancelled)

Short Courses

• Introduction to Social Marketing for NGOs (9 April 2013)
• Strategic Planning for NGOs (16 April 2013)
• Be a Competent Team Leader (22 April 2013)
• Creative Problem Solving (29 May 2013)
• Mastering Your Communication Skills at Workplace (5 June 2013)
• Performance Management – How to Conduct a Meaningful Appraisal (13 June 2013)
• Performance Management - Coaching and Mentoring (20 June 2013)
• Developing Corporate Communications Strategy for NGOs (20 & 27 June 2013)
• Writing Feature Articles for Your Organization (28 June 2013)
• Quality Customer Service - Counter Service & Telephone Enquiry (Basic) (9 July 2013)
• Constructing a Touching Story - Story Telling Techniques and Practices (12 & 17 July 2013)
• Quality Customer Service - Counter Service & Telephone Enquiry (Advance) (1st Class: 16 July 2013) (2nd Class: 2 & 9 September 2013)
• Crisis Handling and Media Tackling Techniques (17 & 19 July 2013)
• Event Planning and Management (23 July 2013)
• Staff Motivation – Energizing Staff and Workplace (25 July 2013)
• Service Challenge Workshop - How to Handle Complaints (Basic) (15 August 2013)
• Leading Change (17 September 2013) (Cancelled)
• Service Challenge Workshop - How to Handle Complaints (Advance) (1st Class: 22 August 2013) (2nd Class: 16 & 23 September 2013)(2nd Class Cancelled)
• Effective Presentation Skills Workshop (12 & 19 September 2013)(Cancelled)

Professional Enhancement

• CADENZA Workshop Series (March - October 2013)
• Family Therapy Approach to Crisis (8 August 2013)
• Social Impact Assessment Case Workshop Series Workshop II: Assessment of Social Impacts of Projects for the Young People (14 August 2013)

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Location Map

Enquiry：HKCSS Institute

2876 2470 / 2876 2454
2876 2485

Email: [email protected]