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Certificate in Human Resources Management for NGOs
社會服務機構人力資源管理證書
(只提供英文版)

2013年10月至11月

Objective | Characteristic | Target Participant | Course Details | Certificate | Course Structure | Trainers

Objective

Effective Human Resources Management is one of the critical success factors in corporate management and governance of NGOs. Its function has been extended to a horizon that people management is a “must” for every staff member holding a supervisory / managerial position. HKCSS Institute has organized the Certificate in HRM to facilitate supervisory and managerial staff to:

  • Enhance / refresh the necessary HR knowledge required in effective day-to-day people management in the organization
  • Strengthen the skills required in practicing people management and handling related issues
  • Understand the complimentary role of supervisors in achieving efficient and effective people management with the HR department

Characteristics

  • Responding to common HR issues of NGOs in the welfare sector
  • Focusing on the HR role to be performed by supervisors
  • HR specialists are invited to be trainers

Target Participants

  • The full programme is designed for NGO staff at managerial or supervisory level
  • Individual sessions are suitable for Centre Supervisors, Service Managers or management staff who are interested in the topic

Course Details

Date:

10, 17, 24 & 31 October, 11 & 19 November 2013 (Thursdays, except 11 & 19 November)

Time:

Sessions 1 & 2: 0930 – 1230 (3 hours) ; Sessions 3 – 6: 0930 – 1700 (6 hours)

Venue:

Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Medium:

Cantonese (supplemented with English)

Class size:

30

 

Fees:

Session 1 & 2
(each session)

Session 3 – 6a & 6b
(each session)

Full Certificate

Early bird price for staff of HKCSS Agency Member

$400

$800

$4,000

Staff of HKCSS Agency Member

$440

$880

$4,400

Staff of Non Agency Member

$490

$980

$4,900

Early Bird Deadline: 
Full Certificate: 19 September 2013 (Thursday)
Individual session: Three weeks before the session commences

*Preference will be given to applicants who enroll in full certificate course.

Enrolment Form: Download HERE

Certificates

  • “Certificate in Human Resource Management for NGOs” will be issued by the HKCSS Institute to participants who enrolled for the full certificate course, including sessions 1 to 6, and with attendance of at least 24 out of 30 hours.
  • Attendance Certificates will be issued to participants upon completion of each individual whole session.

Enquiries

HKCSS Institute: 2876 2470
Website: www.hkcss.org.hk/institute

Course Structure

Session

Topics/ Contents

1

10 October

0930-1230

Overview: HR Functions & HR Strategy

Course Code: 13B-C01

Develop your Human Resources Strategy and Human Resources Plan for your Organization
  • The Human Resources Function in an Organization
  • Role of HR: From HR Administration to Business Partner
  • Recent HR Challenges in Hong Kong context and its relations with your organization

2

10 October

1400-1700

Employment Law

Course Code: 13B-C02

  • Employment Related Legislations
  • Equal Opportunities Legislations
  • Personal Data(Privacy) Legislations
  • Employee Relations Related Legislations

3

17 October

0930-1700

Interviewing Skills

Course Code: 13B-C03

  • The Different Forms of Interview, its Functions and Applications
  • The 3 Stages (Prepare, Conduct and Close) 
  • Essentials Skills for Conducting an Effective Interview
  • Using Competency Base Interview to Develop Consistent Selection Criteria
  • Essential Elements for Exit Interview and its uses

4

24 October

0930-1700

 

Training and Development for NGOs – Needs Identification

Course Code: 13B-C04

  • Global Trends in T&D and 2013 ASTD Competency Model
  • Analyzing Performance Gap(s): From Organization Needs to Employee Competencies
  • Training Need Analysis and Identification: Organization Level, Employee Category and Job Level
  • Employee Development through Performance Management Cycle

5

31 October

0930-1700

Reward and Employee Engagement

Course Code: 13B-C05

  • Base Pay and Benefits Management
  • Survey and Analysis
  • Employee Engagement in the Context of Reward Management
  • Roles of HR and Line Managers
  • Linking Reward with Performance

6

11 November
19 November

0930-1700

Performance Management

Course Code: 13B-C06

Course details can be referred to the respective courses indicated.

6a Coaching & Mentoring (Course Code: 13B-06) (Trainer: Dr Michael Kwong)

6b How to Conduct a Meaningful Appraisal (Course Code:13B-07) (Trainer: Mr Hillman Chung)

Trainers

photo

Mr Hillman Chung 鍾衍文先生 (Sessions 1, 3 & 6b)
Principal Consultant
Human Focus Consulting

Mr Chung has more than 25 working experience in Human Resources and Consulting field.  He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a Master degree in Human Resources Management from University of Surrey.  He has been a licensed Trainer of a series of programs under an American Consulting Firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II.

 

photo

Mr K T Lai, F.I.H.R.M (HK), M.HKIoD 黎鑑棠先生
(Sessions 2 & 5)
Independent Human Resources Consultant

With over forty years service in the people management profession, Mr Lai is experienced in HR management strategy, reward management, performance management, employee engagement and succession planning. Prior to his current role, he was the Group HR Management of CLP Holdings, Ltd., the parent company of China Light & Power Group, managing the Group's remuneration policies and practices, as well as its HR Information System. He is also a regular speaker and guest lecturer at local universities and professional bodies.

 

photo

Mr Stanley Chak 翟創志先生 (Session 4)
Managing Consultant
LRT Consulting

Mr Chak is committed to helping organizations develop people potential, talents engagement and customer value. With more than 25 years of people and organization development experience, Stanley has consulted to a wide range of local and multinational organizations such as Nike, Levi Strauss, Citibank, CLP Power, HSBC, Education Bureau and schools, SWD, The Hong Kong Council of Social Service and NGOs. To help develop the professional standard of presenters, trainers and HR managers, Stanley was commissioned by the Hong Kong Institute of Human Resources Management to develop a Body of Knowledge (Learning & Development) for her membership in 2009. Over 2500 managers and professionals have attended Stanley’s High Impact Presentation and Train-the-Trainer workshops in Asia Pacific since 1996.

 

 

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