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機構層面的危機管理

Crisis Management - an Agency Level Approach
(只提供英文版)

Objective | Content | Course Details | Trainer

Objective

  • Key Tools to Identify and Assess Potential Risks, Issues and Crises in the Organization
  • Develop and Implement Crisis Management Plan
  • Identify Crisis Stakeholders and Manage their Demands and Expectations
  • Develop Strategic Plan on Crisis Communication

Content

  1. What is Crisis?
  2. Conduct Crisis Audit to Analyze Potential Threats
  3. Crisis Scenarios and Contingency Planning
  4. Key Elements of Crisis Management Plan
  5. Steps in Managing Crisis
  6. Strategic Plan on Crisis Communication

Course Details

Course Code:

11B-05

Date:

16 & 23 November 2011 (Wednesdays)

Time:

0930 – 1700 (6 hours each, total 12 hours)

Venue:

Room 202, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language:

Cantonese (supplemented with English)

Target Participants:

NGO managerial staff

Class size:

30

Fees:

$1,700 (HKCSS Agency Member Satff: $1,540; Enrollment received on/before 26 October 2011: $1,400)

Enquiry:

2876 2470

Email: [email protected]
Application form: Download

Trainer

Mr Tsang Wing Keung, Johnny 曾永強先生
Chief Executive Officer
Baptist Oi Kwan Social Service (BOKSS)

Prior joining BOKSS, Mr Tsang was Deputy Chief Executive (Corporate Development) of the Hong Kong YWCA. Started his career in Social Service as a Youth outreaching social worker, then committed in training, re-training, employment and employee assistance programme, Mr Tsang has rich experience in management, training and consultancy. The Government Departments he served including the Education Bureau, Civil Service Bureau and Correctional Service Department of Hong Kong and Social Work Bureau of Macau. Mr Tsang holds Bachelor Degree of Social Work, Master Degree in Management (Public Sector Management) and Master Degree of Social Science in Criminology.

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查詢:HKCSS Institute

2876 2470 / fax2876 2485