Course code:

13A-CRP

Date:

28 August, 4, 11, 18 & 25 September 2013 (Wednesdays)

Time:

0930 –1700 (6 hours each day, total 5 days)

Duration:

30 hours (Tutorial: 29 hours; Group Project Presentation: 1 hour)

Venue:

Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Medium:

Cantonese (supplemented with English) (Course materials in English)

Class size:

30

Fee:

Enrolment Form:

Download HERE

Attendance

Module 1
28 Aug 2013
0930 – 1700

Enterprise Operational Risk Management

• Understanding the operational risk management concepts and types of risks in Asia Pacific Region and global business
• Using the risk assessment and analysis
• Choosing the risk management tools for business and management decisions
• Developing business risk management balanced scorecard
• Benchmarking with different business risk management model 

Module 2
4 Sept 2013
0930 – 1700

Six Sigma Approach to Risk and Crisis Planning

• Understanding the key concept, and tools of six sigma
• Application of sigma into the organizational products, services, processes, systems, and structures.
• Integrating the six sigma into the business risk and crisis management planning
• Developing the critical and creative thinking and best practices
• Sustaining the critical success factors in the industries

Dr Joyce Chang

Module 3
11 Sept 2013
0930 - 1700

Strategic Crisis Management

• Conducting the business impact analysis
• Formulating a crisis management plan
• Reviewing organization structure and functional responsibilities
• Defining the strategic and operational management approach
• Demonstrating the crisis leadership and resources management
• Driving the organization change

Module 4
18 Sept 2013
0930 – 1700

Business Ethics, Professional Code of Conduct and Social Responsibility

• Developing the best-in-class business ethics
• Implementing the business ethics in the organizations internally and externally
• Maintaining the professional code of conduct
• Leading management approach to social responsibility and corporate citizenship
• Practical case studies and assessment

Mr Timothy Ma

Ms Kwok Yuen Shan Rosetta

Module 5 & 6
25 Sept 2013
0930 - 1600

Corporate Asset (Safety and Security) Management

• Identification of safety and security risks and threats to the organization, products, and services
• Developing the protective system engineering and design planning process
• Implementing a systematic safety and security management survey, audit, and training
• Integrating the key security and safety matrix for organization
• Fulfilling legal liability, practices and social responsibility, and organization culture and goals

Financial Management in Corporate Decision Making 

• Understanding the significance of financial management in corporate decision-making
• Identifying the corporate investment issues
• Reducing the business and financial risks
• Integrating the decision models
• Practical case studies and assessment

Assessment
25 Sept 2013
1600 – 1700

Group Project Presentation

Panel Judges:
Dr Freddie Lee
Mr Timothy Ma

Dr Freddie Lee 李培華博士
Chairman
The Institute of Crisis and Risk Management

Dr Lee is the chairman of The Institute of Crisis and Risk Management. Over twenty five years’ management consulting experience in Asia, he has helped many corporations to solve the areas of critical business issues, cases, and risks and crises. He is a regular professional adviser and keynote speaker at various multinationals and conferences in areas of issue and case management, risk and crisis management, and strategic business and general management. His research is concerned with the full spectrum of risk and crisis management and has appeared in several academic journals, HBR, and professional articles, white papers, and case reviews in a variety of popular press, based primarily on original field research.

Dr Joyce Chang, JP 陳秀嫻博士
Head, Department of Social Work, Faculty of Social Sciences
Hong Kong Shue Yan University

Dr Chang is now Head of Department of Social Work and Associate Professor at Hong Kong Shue Yan University. She has obtained the Professional Certificate of Certified Risk and Crisis Management Planner, and undergone the trainers-course under Dr Freddii Lee. She hopes to promote and integrate the theory of risk and crises management into the welfare field with her ample past experiences as head of a large NGO and pilot in various projects. She is well equipped to assist Dr Lee in the case discussion relevant to the welfare field.

Ms Kwok Yuen Shan, Rosetta郭婉珊女士
Solicitor
The High Court of Hong Kong

Ms Kwok is now practicing as a Solicitor of the High Court of Hong Kong since 2009 whose practice encompasses all kinds of areas of legal works including but not limited to civil and criminal litigation, commercial and corporate matters, matrimonial matters, probate and wills. She has a wide range of background due to her varieties of interests and experiences. She holds a double degree in California, United States; and Laws degree in Hong Kong. Rosetta is a talented professional program advisor, and a regular contributor to the Institute. She applies her legal experience into the business ethics, and professional code of conduct to give useful guidance on ethical compliance. She also holds different designations in professional associations.

Mr Timothy Ma 馬錦華先生
Fellow of Certified Risk Planner, HKICRM
RSW

Mr Ma is now serving as Senior Project Consultant of Senior Citizen Home Safety Association since 1996, of which is the first 100% self-financing social service agency in Hong Kong. Currently this agency is serving more than 80,000 elders and chronic invalids in Hong Kong with the annual turnaround of HK$100 million dollars in 2011-2012. Timothy serves as the co-convenor and founding member of the Hong Kong Social Entrepreneurship Forum with Dr. KK Tse. The forum aims at empowering the to-be and existing social entrepreneurs in Hong Kong, hoping to establish a kind of development platform for the further promotion of social enterprise and social entrepreneurship in Hong Kong. He was awarded as the Outstanding Social Entrepreneurship of East Asia on 2009 by the SCHWAB Foundation. Timothy now serves a number of government boards and contributes articles on elderly and social enterprise in many periodicals in Hong Kong.