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Performance Management - Disciplinary Management
績效管理 - 紀律管理
(只提供英文版)

Objective | Content | Course Details | Trainer

Objective

Disciplinary management is one of the core duties of every manager. This programme aims to facilitate the participants to understand the positive approach in handling discipline issues and minimize negative consequence and potential disputes.

Content

  1. Appropriate disciplinary action – What exactly is it? i.e. Handling of disciplinary case, Potential criminal offences
  2. Performance improvement plan for substandard performer
  3. The sentiment issue
  4. Employment law relating to disciplinary action
  5. How to avoid common pitfalls

Course Details

Course Code:

12A-06

Date:

28 June 2012 (Thursday)

Time:

0930 – 1730

Venue:

Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language:

Cantonese (supplemented with English)

Target Participants:

NGO Managerial and Supervisory Staff

Class size:

30

Fees:

$930(HKCSS Agency Member Staff: $850; Enrollment received on/before 7 June 2012: $770)

Enquiry:

2876 2470

Email: [email protected]
Application form: Download

Trainer

Ms Rita Agnes Wong 黃文靜女士
Manager (Staff Development)
Hong Kong Baptist University

Ms Wong has 20 years of solid experience in HR. She started her career as an HR practitioner in HSBC, and has worked at renowned organizations such as University of Hong Kong, Hospital Authority, Dairy Farm and Pfizer. In the past ten years, she focused on customer service training, management development, professional training and organization development. She creatively integrates the wisdom of counseling into her training, with specialized in experiential and personal effectiveness training. When working with groups and individuals, she became a conduit creating a space that encourages transformation on their part. Rita holds a Bachelor’s degree in Business Studies and obtained a Master’s degree in Buddhist Studies.

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2876 2470 / fax2876 2485