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Leading Change and Conflict Management
領導改變及衝突管理    (全新課程)
(只提供英文版)

Objective| Course Details| Content | Trainer

Objective

To provide a model for leading change in organization and resolving conflicts arisen from change, balancing the people and task perspectives

Content

  • Leading Organization Change
  • Transition Management Model
  • Five Conflict Management Modes

Course Details

Date:

10 May 2012 (Thursday) (Course Code: 12A-02)
11 July 2012 (Wednesday) (Course Code: 12A-15)

Time:

0930 – 1700 (6 hours)

Venue:

Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language:

Cantonese (supplemented with English)

Target Participants:

NGO Managerial and Supervisory Staff

Class size:

30

Fees:

$930 (HKCSS Agency Member Staff: $850; Enrollment received 3 weeks before the course commence: $770)

Enquiry:

2876 2470

Email: [email protected]
Application form: Download

Trainer

Mr Joseph Wong 黃寶琦先生
Principal Consultant
Pro-Key Learning Services Ltd.

Mr Wong is specialized in training and coaching in the areas of IT service management, project management, customer service and business planning. Joseph has more than twenty years experience in education and IT services and facilitated over a few hundred workshops in Hong Kong and China to develop management knowledge, team and people effectiveness, and business plan for enterprises. Joseph is a certified ITIL Expert in IT Service Management and Project Management Professional (PMP). He holds a Master degree in Lifelong Learning from University of Surrey, a Bachelor degree in Electrical & Electronics Engineering from University of Hong Kong, and is currently pursuing his doctorate in Lifelong Education at University of Nottingham.

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查詢:HKCSS Institute

2876 2470 / fax2876 2485