Date:

14, 19, 21, 28 June & 12, 19, 26 July 2012 & 8 August 2012

Additional Session:

Session 2a- 30 July 2012 (Monday)

Venue:

Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Medium:

Cantonese (supplemented with English)

Class size:

30

*Preference will be given to applicants who enroll in full certificate course.

Early Bird Deadline: 
Full Certificate: 24 May 2012 (Thursday)
Individual session: Three weeks before the session commences

Session

Topics/ Contents

1a

14 June

0930 - 1230

Overview: HR Functions & HR Strategy

Course Code: 12A-C08

• The Human Resources Function in an Organization
• From Administrative HR to Business Partner
• The Recent HR Challenges in HK
• Develop your Human Resources Strategy and Human Resources Plan in your Organization
  
  

1b

14 June

1400 - 1700

Interviewing Skills

Course Code: 12A-C09

• The Different Interviewing Format and Its Pros and Cons
• The 3 Stages (Prepare, Conduct and Close) 
• Essentials Skills for Conducting an Effective Interview
• Using Competency Base Interview to Develop Consistent Selection Criteria
  
  

1c

19 June

1400 - 1700

Recruitment Tools

Course Code: 12A-C10

1. Overview of typical assessment tools, their effectiveness and pros and cons:
• Cognitive ability test
• Personality test & integrity test
• Situational judgment test
• Structured interview
• Biodata
• Reference check
• Assessment centre
2. Emerging issues in personnel assessment:
• Web-based assessment
• Emotional intelligence
• Person-organisation fit
• Applicant reactions
  

2

21 June / 30 July
or

28 June or

19 July

Performance Management

2a  How to Conduct a Meaningful Appraisal (Content, please click here) (Course code: 12A-04/12A-16)
2b  Disciplinary Management (Content, please click here) (Course code: 12A-06)
2c  Coaching & Mentoring (Content, please click here) (Course code: 12A-07)

3

12 July

0930 - 1700

Employment Law

Course Code: 12A-C11

• Employment Related Legislations
• Equal Opportunities
• Employee Relations Related Legislations

4

8 August

0930 - 1700

Employee Engagement and Compensation & Benefits

Course Code: 12A-C12

• Role of HR and Line Managers
• Handling Grievance and Disputes
• Benefits Management
• Surveys and Analysis
• Compensation Management and the Link with Performance
  

5

26 July

0930 – 1700

Training & Development for NGOs – Needs Identification

Course Code: 12A-C13

• Performance Gap Analysis
• Training Need Analysis: Organizational Level, Employee Category and Job Level
• Employee Development through Performance Management Cycle
  

Mr Hillman Chung 鍾衍文先生 (Sessions 1a & 1b)
Independent Human Resources Consultant

Mr Chung has more than 23 working experience in Human Resources and Consulting field.  He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a Master degree in Human Resources Management from University of Surrey.  He has been a licensed Trainer of a series of programs under an American Consulting Firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II.

Dr Au Wing Tung 區永東教授 (Session 1c)
Associate Professor, Department of Psychology,
The Chinese University of Hong Kong
Chair (2004-2006), Division of Industrial-Organizational Psychology, The Hong Kong Psychological Society

He obtained his PhD in Psychology at University of Illinois. Since then, he has been teaching both undergraduate and master level courses in Industrial-Organizational Psychology and Social Psychology for the past 10 years. His research interests include the application of psychology to workplace behaviors, cooperation and competition. He has also been providing consultancy services to both public and private organizations in the areas of recruitment selection assessment, equal opportunities, staff motivation and customer satisfaction.

Dr Florence Ho, EdD 何巧清博士 (Session 1c)
Assistant Programme Director, Senior Lecturer
School of Professional Education & Executive Development (SPEED)
Hong Kong Polytechnic University

Dr Ho has extensive experience as a human resource management practitioner. Prior to joining SPEED, she worked in both public and private sectors. Florence also worked with the Social Welfare Department as a social worker, and in addition she has also served in various NGOs as a volunteer.

Mr K T Lai, F.I.H.R.M (HK), M.HKIoD 黎鑑棠先生 (Sessions 3 & 4)
Independent Human Resources Consultant

In his thirty-seven-year career as an HR professional, Mr Lai has gained extensive experience and thorough understanding on human resources management strategy, performance, reward management and succession planning. Prior to his current role, he was the Group Human Resources Manager of CLP Holdings, Ltd., the parent company of the China Light & Power Group, managing the Group’s remuneration and benefits policies, as well as its HR information system.

Mr Stanley Chak 翟創志先生 (Session 5)
Managing Consultant
MBA, MSc Electronic Commerce Management, Certified Six Sigma Black Belt, Certified Practitioner of NLP

Mr Chak is committed to helping organizations develop people potential, talents engagement and customer value. With more than 25 years of people and organization development experience, Stanley has consulted to a wide range of local and multinational organizations such as Nike, Levi Strauss, Citibank, CLP Power, HSBC, Education Bureau and schools, SWD, The Hong Kong Council of Social Service and NGOs. To help develop the professional standard of presenters, trainers and HR managers, Stanley was commissioned by the Hong Kong Institute of Human Resources Management to develop a Body of Knowledge (Learning & Development) for her membership in 2009. Over 2,500 managers and professionals have attended Stanley’s High Impact Presentation and Train-the-Trainer workshops in Asia Pacific since 1996.