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English Writing for NGO Executives
社會服務界同工英文書寫技巧課程

Objective| Course Details| Content | Trainer

Objective

Accuracy in transmitting messages is definitely a vital factor to every successful project. Killing your unconscious bad writing habits can bring you sound time management and efficiency enhancement. This course aims at providing the day to day best practice guidelines of both internal and external written communication. It is particularly suited for NGO executives who are proceeding thousands of paper works and handling complex correspondences. The course covers:

Content

1. Business Writing Etiquette
  • Business writing process and structures
  • Language & tone
  • Business letter format
  • Useful phrase & tips
  • Complaint Letter handling
2. Writing Effective Emails and Memos
  • Salutations & formats in an email
  • Taking a written message
  • Writing business memos
3. Writing Effective Reports
  • Report writing process and structure
  • Report formats
  • Summarizing key points
4. Agenda Writing and Minutes Taking
  • Experience and crossword of meeting
  • Pre-meeting: agenda writing process & structure
  • Post- meeting: minute writing process & structure

Course Details

Course Code:

11A-08

Date:

21, 28 June, 5 & 12 July 2011 (Tuesdays)

Time:

1400 - 1730 (3.5 hours)

Venue:

Room 201, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong

Language:

English

Target Participants:

NGO staff

Quota:

20

Fees:

$2,100 (HKCSS Agency Member Staff: $1,900; Enrollment received on/before 31 May 2011:$1,750)

Enquiry:

2876 2470

Email: [email protected]
Application form: Download
Notes:
  • Pre-course Assessment: Participants are required to submit a piece of sample work related to this course contents by 7 June 2011(Tuesday).  
  • A Final Assessment will be conducted in the last course date.
  •  “Letter of completion” issued and individual assignment report prepared by Kaplan Language Training will be delivered to participants who completed 80% of the whole course and the final assessment by mail.

Trainer

Mr S. Paul Lim
Tutor
Kaplan Language Training (HK) Ltd.

Mr Paul is a business manager with many years of professional experience in the field of IT and Internet marketing in Singapore, Hong Kong, Shanghai and various region of Asia. His exceptional presentation and communication skills make him an excellent coach, mentor and facilitator. In the past, he had been engaged in teaching diploma and undergraduate programme of Management, Organization behavior, Project Management, Computer Organization & Architecture, and MBA courses of Project Management and Entrepreneurship. He is also the contributing author of “From Conformance to Performance: Best Corporate Governance Practices for Asian Companies”.

 

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Enquiry: HKCSS Institute

2876 2470 / fax2876 2485