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Certificate in Human Resources Management for NGOs
社會服務機構人力資源管理證書(只提供英文版)
2011年4月至6月
Objectives | Characteristics | Details | Certificate | Contents | Trainers
Objectives
Effective Human Resources Management is one of the critical success factors in corporate management and governance of NGOs. Its function has been extended to a horizon that people management is a “must” for every staff member holding a supervisory/managerial position. HKCSS Institute has organized the Certificate in HRM to facilitate supervisory and managerial staff to:
- strengthen the HR knowledge required in effective people management in the organization;
- enhance the skills required in managing people management related issues;
- understand the complimentary role of supervisors in achieving efficient and effective people management with the HR department.
Characteristics
- Responding to common HR issues of NGOs in the welfare sector.
- Focusing on HR role to be performed by supervisors.
- HR specialists are invited to be trainers.
Target Participants
- The full programme is designed for NGO staff at managerial or supervisory levels.
- Individual sessions are suitable for both Centre Supervisors, Service Managers or management staff who are interested in the topic.
Course Details
Date: |
7, 14 April, 12 & 26 May, 9, 16 & 30 June 2011 (Thursdays) |
Time: |
0930 – 1700 |
Venue: |
Room 201, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong |
Medium: |
Cantonese (supplemented with English) |
Class size: |
30 |
| Fees: |
Each Session |
Early bird price for staff of HKCSS Agency Member |
$700 |
Staff of HKCSS Agency Member |
$770 |
Non Agency Member |
$850 |
| Early Bird Day: |
3 weeks before course starts |
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| Enrolment Form: |
Download HERE |
Certificates
- “Certificates in Human Resource Management for NGOs” will be issued by the HKCSS Institute to students who have fully completed any 4 sessions or above.
- Attendance Certificates will be issued to participants upon completion of each individual whole session.
Enquiries
HKCSS Institute: 2876 2470
Website: www.hkcss.org.hk/institute
Course Structure
Session |
Topics/ Contents |
1
7 April
9:30am- 5:00pm
*Early Bird Deadline:24 March
|
Job Planning and Job Allocation |
Course Code: 11A-C01 |
- Mapping and Making of Job Ladder
- Effective Allocation and Delegation of Tasks
- Critical Success Factors in Job Allocation
- Conducting Job Evaluation and Measurement
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2
14 April
9:30am- 5:00pm
*Early Bird Deadline:31 March |
Sourcing and Staffing |
Course Code: 11A-C02 |
- Effective Advertisement Writing
- Recruitment Practices
- Steps in Selection Process
- Interviewing Skills
|
3
9 June
9:30am- 5:00pm
*Early Bird Deadline:19 May
|
Performance Appraisal |
Course Code: 11A-C03A |
- The techniques of developing a correct mindset - “win-win” in the performance appraisal
- The different stages of performance appraisal and their importance
- Practice the effective questioning, listening and giving feedback skill in order to achieve a meaningful appraisal
- Understand why the appraisee becomes difficult and learn how to deal with the situation
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4
30 June
9:30am- 5:00pm
*Early Bird Deadline:9 June
|
Coaching and Mentoring  |
Course Code: 11A-C04A |
- Identifying, Planning and Making Coaching Opportunities
- Critical Steps of Coaching as an Effective Intervention
- Difficult Coaching Situation: Conflict Preference and Resolution
- Mentoring On-going Progress
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5
12 May
9:30am- 5:00pm
*Early Bird Deadline:21 April
|
Employment Law |
Course Code: 11A-C05 |
- Employment Related Legislations
- Equal Opportunities
- Employee Relations Related Legislations
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6
16 Jun
*Early Bird Deadline:26 May
|
Employee Engagement |
Course Code: 11A-C06A |
- Employee Engagement: what, why and how?
- Handling Grievance and Disputes
- Role of HR and Line Managers
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7
26 May
9:30am- 5:00pm
*Early Bird Deadline:5 May
|
Rewards Management |
Course Code: 11A-C07 |
- Reward Program Design
- Evolution of Rewards and Benefits Management
- Surveys and Analysis
- Compensation and Performance Management
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Trainers
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Mr Lai Kam-tong, F.I.H.R.M (HK), M.HKIoD
黎鑑棠先生 (Sessions 1, 2, 5-7)
Independent Human Resources Consultant
In his thirty-seven-year career as an HR professional, Mr Lai has gained extensive experience and thorough understanding on human resources management strategy, performance, reward management and succession planning. Prior to his current role, he was the Group Human Resources Manager of CLP Holdings, Ltd., the parent company of the China Light & Power Group, managing the Group’s remuneration and benefits policies, as well as its HR information system. |
|
Mr Hillman Chung,
鍾衍文先生 (Session 3)
Independent Human Resources Consultant
Hillman Chung has more than 23 working experience in Human Resources and Consulting field. He has assumed human resources leadership in different business natures such as hotel, food and beverage operations, estate management, transportation services and resort establishment. Hillman holds a Master degree in Human Resources Management from University of Surrey. He has been a licensed Trainer of a series of programs under an American Consulting Firm and accredited practitioner of the Myers-Briggs Type Indicator (MBTI) ® Step I & II. |
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Dr Michael Kwong 鄺俊偉博士 (Session 4)
DBA, MBA, FIIM, Mlmgt, MCIM, MSIS, FISCM, MHKIM, EP, Dip.M, C.Mgr, B.A.(Hon)
Graduated from the University of Nottingham (U.K.), Dr Kwong has worked in various leading media corporations with over 15 years’ successful experience in sales and marketing field. Dr Kwong served as Executive Committee member of the Chartered Institute of Marketing (HK branch) and Training Director of the Hong Kong Institute of Marketing. He is now a training consultant specialized in Marketing, Selling, Negotiation and CRM and frequently invited to be trainer by corporations and NGOs. |
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