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Certificate in Human Resources Management for NGOs
社會服務機構人力資源管理證書(只提供英文版)
2010年2月至4月
Objectives | Characteristics | Details | Certificate | Contents | Speakers
Objectives
Effective Human Resources Management is one of critical success factor in corporate management and governance of NGOs. Its function has been extended to a horizon that every staff members responsible for supervisory/managerial role perform the role of HRM as well. HKCSS Institute has organized this Certificate in HRM to facilitate supervisory and managerial staff equip themselves with the following:
- strengthening the HR knowledge required individuals responsible for HR management in the organization;
- enhancing the skill-set for managing daily HR related issues;
- understanding the complimentary role of supervisors in achieving efficient and effective HR management with the HR department.
Characteristics
- Responding to common HR issues of NGOs in the welfare sector.
- Focusing on HR role to be performed by supervisors.
- HR specialists are invited to be trainers.
Target Participants
- The full programme is designed for NGO staff at managerial or supervisory level
- Individual sessions are suitable for both Centre supervisors, service managers or management staff who are interested in the topic
Course Details
Date: |
23 Feb, 2, 9, 16, 23 & 30 Mar, 13 & 20 Apr 2010 (Tuesdays) |
Time: |
9:30am – 5:00pm (6 hours) |
Venue: |
Room 202, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong |
Medium: |
Cantonese (supplemented with English) |
Class size: |
30 |
Fees:
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Individual Session |
Certificate with any 4 Sessions |
Certificate with extra Session, each cost |
Early bird price for staff of HKCSS Agency Member |
$630 |
$2,500 |
+$600 |
Staff of HKCSS Agency Member |
$700 |
$2,800 |
+$700 |
Non Agency Member |
$770 |
$3,100 |
+$770 |
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Early Bird Day: |
Two weeks before course starts |
Enquiries: |
HKCSS Institute: 2876 2470
Website: www.hkcss.org.hk/institute
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| Enrolment Form: |
Download HERE |
Certificates
- “Certificates in Human Resource Management for NGOs” will be issued by the HKCSS Institute to students who have fully completed 4 sessions or above.
- Attendance Certificates will be issued to participants upon completion of each individual whole session.
Course Structure
| Session 1 |
Job Planning and Allocation
Course Code: 09C-01 |
23 February
9:30am- 5:00pm
Room 202
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- Mapping and Making of Job Ladder
- Effective Allocation and Delegation of Tasks
- Critical Success Factors in Job Allocation
- Conducting Job Evaluation and Measurement
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| Trainer: Mr Lai Kam-tong |
| Session 2 |
Recruitment and Selection
Course Code: 09C-02 |
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2 March
9:30am- 5:00pm
Room 202
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- Effective Advertisement Writing
- Recruitment Practices
- Steps in Selection Process
- Interviewing Skills
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| Trainer: Mr Lai Kam-tong |
| Session 3 |
Performance Management
Course Code: 09C-03 |
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9 March
9:30am- 5:00pm
Room 202
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- Effective Performance Management Practices
- Different Approaches in PMS and Their Merits
- Conducting a Motivating Performance Appraisal
- Working with HR Department
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| Trainer: Mr Weymond Lam |
| Session 4 |
Coaching and Mentoring
Course Code: 09C-04 |
16 March
9:30am- 5:00pm
Room 202
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- Identifying, Planning and Making Coaching Opportunities
- Critical Steps of Coaching as an Effective Intervention
- Difficult Coaching Situation: Conflict Preference and Resolution
- Mentoring On-going Progress
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| Trainer: Dr Michael Kwong |
| Session 5 |
Employment Law & Employee Relations
Course Code: 09C-05 |
23 March
9:30am- 5:00pm
Room 202
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- Employment Related Legislations
- Handling Grievance and Disputes
- Role of HR and Line Manager
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| Trainer: Mr Lai Kam-tong |
| Session 6 |
Reward Management
Course Code: 09C-06 |
30 March
9:30am- 5:00pm
Room 202
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- Reward Program Design
- Evolution of Rewards and Benefits Management
- Surveys and Analysis
- Compensation and Performance Management
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| Trainer: Mr Lai Kam-tong |
| Session 7 |
Interviewing Skills for Hiring Managers
Course Code: 09C-07 |
6 April
9:30am- 5:00pm
Room 202
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- Characteristics of a Good Interviewer
- Role of Interviewer – as Strategic Partner to Users
- Successful Interview Model
- Assessing Candidates
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| Trainer: Ms Christina Tang |
| Session 8 |
Training & Development in Organization
Course Code: 09C-08 |
13 April
9:30am- 5:00pm
Room 202 |
- Differences Between Training & Development
- Role of Trainer in Organizations
- A Systematic Approach to Training and Development
- Employee Development Options
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| Trainer: Ms Patricia Lai |
Trainers
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Mr Lai Kam-tong, F.I.H.R.M (HK), M.HKIoD 黎鑑棠先生
Director – Human Resources, A-World Consulting
In his thirty-seven-year career as an HR professional, Mr Lai has gained extensive experience and thorough understanding on human resources management strategy, performance, reward management and succession planning. Prior to his current role, he was the Group Human Resources Manager of CLP Holdings, Ltd., the parent company of the China Light & Power Group, managing the Group’s remuneration and benefits policies, as well as its HR information system. |
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Mr Weymond LAM Hong Wai, M.I.H.R.M.(HK) 林亢威先生
Deputy General Manager, Human Resources Department, China Overseas Holdings Ltd
Mr Lam has been a human resources management practitioner for over 25 years and gained extensive human resources management experience from working in different industries including construction, real estate, telecommunication, trading and finance. Mr Lam has been conducting management related training courses and as voluntary committee member for various NGOs since the early 90’s. As present, he is a member of the Executive Council of the Hong Kong Institute of Human Resource Management. |
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Dr Michael Kwong 鄺俊偉博士
DBA, MBA, FIIM, Mlmgt, MCIM, MSIS, FISCM, MHKIM, EP, Dip.M, C.Mgr,
B.A.(Hon)
Graduated from the University of Nottingham (U.K.), Dr Kwong has worked in various leading media corporations with over 15 years’ successful experience in sales and marketing field. Dr Kwong served as Executive Committee member of the Chartered Institute of Marketing (HK branch) and Training Director of the Hong Kong Institute of Marketing. He is now a training consultant specialized in Marketing, Selling, Negotiation and CRM and frequently invited to be trainer by corporations and NGOs. |
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Ms Christina Tang
Principal Consultant, Commercial Development & Training Institute (CDTI)
Hong Kong Red Cross
Ms Tang has over 25 years of experience conducting training and development programs for clients or her employers either as consultant or in-house training and development manager. The companies she has worked for include Hudson, PricewaterhouseCoopers Hong Kong, JP Morgan Chase, PCCW, Inchcape Pacific, HSBC, the Kowloon-Canton Railway, Hutchison Whampoa, Burston-Marsteller, Lane Crawford, etc. She has conducted training for the hiring managers of an executive search firm. She holds a masters degree in Quality Management and a diploma in Training Management. |
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Ms Patricia Lai
Principal Consultant, Commercial Development & Training Institute (CDTI)
Ms Lai has more than 25 years of experience in the training and development field. In her corporate career, she worked for VTC, Exxon, Digital Equipment and Jardine Pacific. As consultant, she has conducted training for CDTI clients, CPA (Australia) HK/China Division, Hospital Authority, ASTEC, China Resources, BP-Amoco, Amway, Lingnan University, etc. She holds a Bachelor degree from the University of Hong Kong, post-graduate Diploma in Business Studies from the London School of Economics and Political Science, and a post-graduate Diploma in Training Management from the Chinese University of Hong Kong. |
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