NGOs Salary Survey 2010

Survey Medthodology

The following methodology was deployed in this Survey.

Design of the Survey

With the input of the Task Group from HKCSS, the questionnaire and job descriptions for benchmarked jobs were developed. They are aimed to:

1. ensure adequate representation and fair interpretation of findings;
2. collect empirical data and views from participating Agency Members on their current practices in salary and benefits; and
3. identify differences in remuneration practice due to the heterogeneity of agencies.

To facilitate the participating Agency Members to complete the questionnaire (Appendix, P.101), an Explanatory Note with step-by-step instructions was developed (Appendix, P.129). HKCSS representatives served as hotline support for agencies enquiries.


Data Collection and Response Rate

All Agency Members (370 agencies as of 31 October 2010) of the Hong Kong Council of Social Service were invited to participate in this Survey. A total of 80 Agency Members returned the completed questionnaires to HKIHRM directly. With reference to the Directory of Social Service Organizations in Hong Kong 2009, the number of full time staff covered in this survey, 28,838 accounted for 59.3% of those in the social service sector.


Data Analysis and Report

Data were entered as electronic file for tabulation and analysis by HKIHRM in a professional and strictly confidential manner. Necessary clarifications were made by HKIHRM to resolve potential data distortion and ensure completeness, accuracy, reasonableness and validity.

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