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機構領導者指南－知識管理
The Leader’s Guide to Knowledge Management (KM) |
此課程可申請:  |
單元1: 有效推行知識管理－服務分散於不同區域的機構
Session 1: Effectively Implement KM in a Geographically Dispersed Organization |
Objectives | Content | Course Details| Trainer
Objectives
- Identify the major issues facing KM in a geographically dispersed organization
- Explore the resolution for those identified challenges
Content
- Challenge of knowledge sharing and team collaboration.
- How web 2.0 application (KM based IT platform) can facilitate the team collaboration?
- How to nurture knowledge sharing culture while having geographical barrier?
Course Details
Course Code: |
09C-02 |
Date & Time: |
11 March 2010 (Thursday) 14:00 - 17:00 (3 hours) |
| Venue: |
Room 201, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong |
Target Participants: |
Agency Heads or Supervisors or above |
Class size: |
30 |
Language: |
Cantonese (supplemented with English) |
Fee: |
$440 (HKCSS Agency Member Staff $400; Enrollment on/before 25 Feb 2010, $360) |
Enquiry : |
2876 2470 or email to [email protected] |
| Application form : |
Download |
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Trainer
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Ms Nicole Sy, MSc, BComm(Hons)
Knowledge Management Specialist
Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms Sy has over 12 years solid experience in Strategic Planning in Sales & Marketing and Customer Relationship Management. She provides knowledge management related consultancy services to external clients which covers a wide range of industry and also non-government organizations. She is also the Programme Leader for the Certified Knowledge Professional (CKP) Programme.
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Guest Speaker
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Mr David Leung
General Manager – Technical & Engineering Services
MTR Corporation
Mr Leung has over 26 years of railway experience at managerial level in the MTR Corporation. He is a Chartered Structural Engineer by profession. He is actively leading the development of knowledge management and the Learning Organization Programme for the Corporation. |
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單元2: 建構以知識為基礎的機構－藉資訊科技及以人為本的理念，提升機構表現
Session 2: Building Knowledge Based Organization Through IT and People Based Methodologies to Enhance Future Performance |
Objectives | Content | Course Details
Objectives
- Identify and examine collaborative tools and their practical application within the business
- Explore the role of organizational leaders in the KM implementation
Content
- How organizational leaders can apply the various KM methodologies to achieve a competitive advantage
- Lessons of leaders who successfully enabled a knowledge leaded environment
- Improving organizational effectiveness through the application of simple KM ideas that work in complex environments
Course Details
Course Code: |
09C-03 |
Date & Time: |
18 March 2010 (Thursday) 14:00 - 17:00 (3 hours) |
| Venue: |
Room 201, 2/F Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong |
Target Participants: |
Agency Heads or Supervisors or above |
Class size: |
30 |
Language: |
Cantonese (supplemented with English) |
Fee: |
$440 (HKCSS Agency Member Staff $400; Enrollment on/before 4 Mar 2010, $360) |
Enquiry : |
2876 2470 or email to [email protected] |
| Application form : |
Download |
|
Trainer
|
Ms Nicole Sy, MSc, BComm(Hons)
Knowledge Management Specialist
Knowledge Management Research Centre
The Hong Kong Polytechnic University
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