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Certificate in Human Resources Management for NGOs
October - November 2007 
Objectives | Characteristics | Target Participants | Course Details
Course Structure | Trainers
Objectives
Human Resources Management is one of the major concerns in corporate management and NGO governance. Its function has been extended to a horizon that every staff carrying supervisory duties carries the duties of HRM as well.? HKCSS Institute has organized a series of training workshops in HRM for equipping the staff with managerial and supervisory duties with aims as follows:
- to provide a skill-set for supervisors in handling daily HR issues within the department;
- to equip and strengthen the role of supervisors with HR knowledge;
- to enable the supervisors to co-work with the HR department smoothly and effectively.
Characteristics
- responding to common HR issues of NGOs in the welfare sector;
- focusing on HR responsibilities to be carried out by supervisors;
- HR specialists are invited to be trainers;
Target Participants
- The full program is designed for NGO staff at managerial or supervisory level.
- Individual workshops are suitable for both HR and non-HR staff who are interested in the topic.
Course Details
Course Code: |
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07B-C01 |
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Date: |
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9, 23 October, 6, 13 November, 4 December 2007 (Tuesdays) |
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Time: |
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9:30am - 5:00pm |
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Duration: |
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30 hours |
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Venue: |
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Room 202/103, Duke of Windsor Social Service BLDG
15 Hennessy Road, Wanchai |
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Class size: |
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30 |
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Medium: |
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Cantonese (supplemented with English) |
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Fees: |
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Individual Session : |
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Staff of HKCSS Agency Member – HK$700 |
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Early bird price for Staff of HKCSS Agency Member– HK$630 |
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Staff of non HKCSS Agency Member – HK$770 |
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Whole Series: |
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Staff of HKCSS Agency Member – HK$3,500 |
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Early bird price for Staff of HKCSS Agency Member– HK$3,150 |
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Staff of non HKCSS Agency Member – HK$3,850 |
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Early Bird Date : |
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24 September 2007 |
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Certificates:
- Certificates will be issued by the HKCSS Institute to students upon successful completion of all workshops
- Attendance Certificates will be issued to students upon completion of each individual session.
Enquries:
HKCSS Institute: 2876 2454
Course Structure
Session |
Topics/Contents |
Trainer |
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1
9 October
9:30am – 5:00pm
Room 202 |
Job Planning and Allocation
- Mapping and making of job ladder
- Effective allocation and delegation of tasks
- Critical success factors in job allocation
- Conducting job evaluation and measurement
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Mr. Lai Kam-tong |
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2
23 October
9:30am – 5:00pm
Room 202 |
Recruitment and Selection
- Effective advertisement writing
- Recruitment practices
- Steps in selection process
- Interviewing Skills
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Mr. Lai Kam-tong |
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3
6 November
9:30am – 5:00pm
Room 202 |
Performance Management
- Effective performance management practices;
- Different approaches in PMS and their merits;
- Conducting a motivating performance appraisal;
- Working with HR Department
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Mr. Weymond Lam |
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4
13 November
9:30am – 5:00pm
Room 202 |
Coaching and Mentoring
- Identifying, planning and making coaching opportunities
- Critical steps of coaching as an effective intervention
- Difficult coaching situation: conflict preference and resolution
- Mentoring on-going progress
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Dr. Michael Kwong |
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5
4 December
9:30am – 5:00pm
Room 103 |
Labor Ordinance
- Employment contract
- Discrimination
- Leave of absence (maternity leave, sick leave)
- Employees’ Compensations
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Mr. Lai Kam-tong |
Trainers

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Mr Lai Kam-tong F.I.H.R.M (HK) M.HKIoD 黎鑑棠先生
Group Human Resources Manager – Remuneration & Human Resources Information Systems, CLP Holdings, Ltd.
President, Hong Kong Institute of Human Resource Management (HKIHRM)
Mr. ?Lai is currently responsible for developing and implementing the remuneration and benefits policies for the Group’s senior executives, managing communication and implementation of the annual organizational performance review process as well as policy and guidelines on individual performance management.? He has been working in the human resource field for over 35 years and is very experienced in key human resources processes and issues. ?Mr. Lai has been serving as the President of the HKIHRM since June 2005. |

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Mr. Weymond Lam 林亢威先生
Director, People Resources Consulting-
Steve Lo People Resources Limited
Mr. Lam has been a human resources management practitioner for more than 20 years. Until recently, he was the General Manager of the HR department of a publicly listed corporation employing more than 2,500 employees.? He has gained a wide range of HRM experience from working in different industries including telecommunication, finance, trading, real estate development, property management and construction.? He is currently an Honorary Assistant Professor in the Department of Social Work and Social Administration of The University of Hong Kong. |

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Dr. Michael Kwong 鄺俊偉先生
Training Consultant-
Miliconcept Holdings Limited
Dr. Kwong has worked in various leading media corporations.? Dr. Kwong has been a part-time lecturer and trainer for Chinese University of Hong Kong (SCS), City University of Hong Kong (SCOPE), Hong Kong Productivity Council, The Hong Kong Management Association, Lingnan University (LIFE), Hong Kong Polytechnic University (CBC, HKCC & SPEED) etc.? He has been appointed as a specialist for the National Committee of Vocational Accreditation Committee by the China Business Management Association since 2005. ?He is currently the lecturer for the Skills Upgrading Programme (Retail Sector) organized by Education and Manpower Branch of the HKSAR Government. |
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