Courses from October 2011 to March 2012

Certificates | Short Courses | Visits | Professional Enhancement

Certificates

• Certificate in Accounting Practice and Financial Management for Non-financial Professionals in NGOs (Nov 2011)
• Certificate in Customized Knowledge Management Training for NGOs (Dec 2011 – Feb 2012)
• Certificate in Applied Communications for NGOs (Feb – Mar 2012)

Short Courses

• Advanced Accounting Knowledge for NGOs Accounting Staff (19 Oct 2011)
• Creativity for Problem Solving(24 Oct 2011)
• Wise Trust- Building Trust at Workplace(25 Oct 2011)
• EQ and Stress Management(10 Nov 2011)
• Crisis Management - an Agency Level Approach (16 & 23 Nov 2011 )
• Quality Customer Service - Counter Service & Telephone Enquiry (Basic) (12 Dec 2011)
• Effective Decision Making for NGO Executives (14 Dec 2011)
• Quality Customer Service - Counter Service & Telephone Enquiry (Advance) (19 Dec 2011)
• How to be an Effective Leader (For supervisor & above) (12 Jan 2012)
• English Made Easy for NGO Staff (Feb – Mar 2012)
• Human Resources Management - Coaching and Mentoring (2 Feb 2012)
• Service Challenge Workshop - How to Handle Complaints (Basic) (6 Feb 2012)
• Service Challenge Workshop - How to Handle Complaints (Advance) (13 Feb 2012)
• Constructing a Touching Story - Story Telling Techniques and Practices (21 & 27 Feb 2012)
• Project Planning and Management in Practice (22 & 29 Feb 2012)
• Frontline Social Worker Workshop - How to be an Effective Team Leader (27 Feb 2012)
• Effective Presentation Skills Workshop (7 & 14 Mar 2012)

Visits

• 從環境保護與職安健入手之優質持續發展 參觀香港海洋公園持續發展項目 (2 Mar 2012)

Professional Enhancement

• 「院舍職業安全及健康」培訓—「院舍職業安全及健康」管理課程 (31 Oct, 8 Nov 2011)
• 暴力危機應變訓練—基礎課程：「預防、評估及處理暴力事故」工作坊 (8 Nov 2011)
• Social Service Evidence-based Practice Month 2011- Local Wisdom in Actualizing Evidence-based Practice in an NGO (15 Nov 2011)
• Social Service Evidence-based Practice Month 2011- Learning to Learn: Developing an evidence-based approach to NGO practice – Views from Overseas Expert (22 Nov 2011)
• Social Service Evidence-based Practice Conferences 2011- EBP in the Organizational and Sectoral Contexts of NGOs (23 Nov 2011)
• Social Service Evidence-based Practice Conferences 2011- Impact Assessment: Evidencing and Valuing Your Work (28 Nov 2011)
• Social Service Evidence-based Practice Month 2011- How to Demonstrate the Impacts of Your Work (29 Nov 2011)
• 處理服務單位突發事故應變 (19 Dec 2011) (由於報名情況踴躍，現加開一班13 Jan 2012)
• 與綜援相關就業服務培訓工作坊 (7 & 14 Jan 2012)
• CADENZA WORKSHOP SERIES-Encore Workshop Bereavement Care- Widowhood of Older Persons: the Consequences and Care (19 Jan 2012)
• 暴力危機應變訓練—進階及實戰課程：「暴力行為控制及脫身法技巧」工作坊 (5 Mar 2012)
• 「院舍職業安全及健康」培訓—「院舍前線工作人員職業安全及健康」實務工作坊 (13 Mar 2012)
• Workshop on Grief Counseling (16 Mar 2012)

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Location Map

Enquiry：HKCSS Institute

2876 2470 / 2876 2454
2876 2485

Email: [email protected]