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Training Courses
How to Formulate an Effective Knowledge Management Strategy
Objectives | Contents | Details | Trainer
Objectives
- To define a KM strategy and align it with organizational objectives
- To be familiar with the steps and tools to conduct a knowledge audit
Contents
- Aligning KM objectives with business goals
- Developing Roadmap and Framework of KM
- Prioritizing KM initiative
Course Details
Course Code: |
08B-17 |
Date: |
19 February 2009 (Thursday) |
Time: |
14:00 - 17:00 (3 hours) |
Venue: |
Room 201, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong |
Targets: |
Centre Supervisors, Service Managers, Management staff who is responsible for Knowledge Management, staff training or IT system development |
Class Size: |
30 |
Medium: |
Cantonese (course materials in English) |
Fees: |
HK$400 (early bird HK$360) |
Early Bird Date: |
5 February 2009 |
| Enquiries: |
Please contact HKCSS Institute at 2876-2454 |
Enrollment |
Download Enrollment Form here |
Trainers
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Ms. Nicole Sy MSc, BComm(Hons)
Knowledge Management Specialist
Knowledge Management Research Centre
The Hong Kong Polytechnic University
Ms. Sy has over 12 years solid experience in Strategic Planning in Sales & Marketing and Customer Relationship Management. She provides knowledge management related consultancy services to external clients which covers non-government organizations, manufacturing company, public utility and HKSAR government departments. She is also the Programme Leader for the Certified Knowledge Professional (CKP) programme. |
Guest Speaker
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Mr. Ko Chun Cheung
Project Manager
Knowledge Management
CLP Power
Mr. Ko joined CLP in 1993. He has wealth of experience on various engineering disciplines in Power Systems Business Group (PSBG) of CLP Power, including operation, maintenance, resources programming and asset development. He currently takes up the role of Project Manager – Knowledge Management, to develop KM culture in PSBG. |
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