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Training Courses
Being a Supervisor and a HR Manager: how to make a dual role complimentary(FULL)
Objectives | Contents | Details | Trainer
Objectives
This is a half day intensive training workshop specifically designed for agency heads and senior supervisors of NGOs in the welfare sector. The characteristic of this program is that there are NGO-specific case illustrations, especially on the topic of how to promote HR elements from senior officers. Objectives are as follows:
- To enhance the techniques of NGO staff in handling staff issues of critical cases
- To help agency heads and senior supervisors to promote HR in social service setting
- To help agency heads and senior supervisors to improve the relationship with staff under difficult situations
Contents
- How to integrate HR knowledge into social service setting?
- How to start HR concepts in the organizations?
- Dilemmas: is it possible to get win-win situation among senior management and staff?
- Managing grievances and handling complaints
- Definition, principles and procedures
- Appeal and review mechanism
- Promoting multi-disciplinary teamwork
- Appreciating differences
- Contribution of different roles and allowable weaknesses
- Dealing with team conflicts
Course Details
Course Code: |
08A-W10 |
Date: |
17 July 2008 (Thursday) |
Time: |
2:00pm – 5:00pm |
Venue: |
Room 202, Duke of Windsor Social Service Building, 15 Hennessy Road, Wanchai, Hong Kong |
Targets: |
Agency heads or senior supervisors of NGOs |
Class Size: |
30 |
Medium: |
Cantonese (course materials in English) |
Fees: |
HK$400 (early bird HK$360) |
Early Bird Date: |
3 July 2008 |
| Enquiries: |
Please contact HKCSS Institute at 2876-2454 |
Enrollment |
Download Enrollment Form here |
Trainers
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Mr LAI Kam-tong F.I.H.R.M (HK) M.HKIoD 黎鑑棠先生
President, Hong Kong Institute of Human Resource Management (HKIHRM)
Mr. Lai has just retired from the work of Group Human Resources Manager – Remuneration & Human Resources Information Systems, CLP Holdings, Ltd. He was responsible for developing and implementing the remuneration and benefits policies for the Group’s senior executives, managing communication and implementation of the annual organizational performance review process as well as policy and guidelines on individual performance management.?He has been working in the human resource field for over 35 years and is very experienced in key human resources processes and issues. Mr. Lai has become President of the HKIHRM since June 2005.?He served as the Vice-President of the Institute from 2000 to May 2005.He also co-chaired the MPF Taskforce from 2001 to March 2003.Currently, he also serves as the Co-chairperson of the Employee Relations Committee and the Remuneration Committee of the Institute. Mr. Lai is a member of the Human Resources Committee of Hong Kong Red Cross and member of the Executive Council of Hong Kong Council of Social Service. |
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