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Negotiation Skills for NGO Supervisors

(只有英文版)

Objectives | Contents | Details | Trainer

Objectives

All organizations, including those in the social service sector, need to engage in negotiation activities every day. There are needs for them to create competitive advantages and negotiation is one of the most critical skills in fulfilling such requirements. Upon completion of the workshop, the participants will be able to formulate strategies to handle the object of negotiation and use appropriate tactics to achieve negotiation objectives.

 

Contents

  • The nature of negotiation
  • Creating an appropriate negotiation environment
  • Negotiation strategies and tactics
  • Resolution of negotiation deadlock

 

Course Details

Course Code:

08A-S08

Date:

25 July 2008 (Friday)

Time:

9:30am – 5:00pm

Venue:

Room 201, Duke of Windsor Social Service Building
15 Hennessy Road, Wanchai, Hong Kong

Targets:

Supervisory level of NGO Staff

Class Size:

30

Medium:

Cantonese (supplemented by English)

Fees:

HK$700 (early bird HK$630)

Early Bird Date:

11 July 2008

Enquiries:

Please contact HKCSS Institute at 2876-2470

 

Trainers

Dr. Kwong Chun Wai, Michael 鄺俊偉博士
BA, MBA, FIIM, MImgt, MCIM, MSIS, FISCM, MHKIM, RFP, Dip.M, C.Mgr, B.A.(Hon)

Dr. Michael Kwong graduated from the University of Nottingham (U.K.) and has worked in various leading media corporations with over fifteen years’ of successful experience in the sales and marketing field. He is frequently invited to give talks on marketing strategy, selling skills, customer service, CRM and other related topics by business and non-profit making organizations including Hong Kong Institute of Marketing, Chinese University of Hong Kong, Hong Kong General Chamber of Commerce etc.
Dr. Kwong has served in the past as an executive committee member of the Chartered Institute of Marketing (HK branch) and Training Director of the Hong Kong Institute of Marketing. He is currently an independent non-executive director for New Capital Investment (1062) and China Haidian Group Ltd (256), both listed on HK Stock Exchange, and a training consultant specializing in the area of Marketing, Selling, Negotiation and CRM