The Hong Kong Council of Social Service

 

Good Practice Sharing 2006-2007

“Seminar on Risk Management”

       

Date                        : March 1, 2007 (Thursday)

Time               : 9:30 a.m. - 12:30p.m.

Venue              : Rm 202, Duke of Windsor Social Service Bldg., 15 Hennessy Rd., Wanchai, HK.

Objective         : To increase the sensitivity and awareness on Risk Management

Moderator        : Mr Billy Tang (Member of Specialized Committee on Family & Community Service)

Language       : Cantonese

 

Programme

 

9:30 - 9:45 am

Registration

 

9:45 – 10:20 am

Hotline Volunteer Management

Mr Vincent Ng (Operations Manager, Suicide Prevention Services)

¨           Hotline risk management

¨           Volunteer training and mentorship

 

10:20 – 10:55 am

Staff Safety at the Black Spots

Mr Billy Tang (Program Co-ordinator, Hong Kong Lutheran Social Service) and Mr Lam Hon Ming (Project leader of 3C Action)

¨           Staff training on risk management

¨           Guideline to handle crisis outside centre

¨           Experience sharing by frontline worker

 

10:55 – 11:05 am

Break

 

11:05 am – 11:40 am

The Management of Safety issues in Residential Setting

Ms Margaret Wong (Executive Director, Harmony House)

¨           Safety issue in an emergency shelter for battered women

¨           Handling external disturbance and emotion needs of the client

 

11:40 - 12:15 pm

Academic sharing on risk management

Dr Chan Kam Tong (Principal Lecturer, Hong Kong Polytechnic University)

¨           Risk assessment and enforcement

¨           Conclusion

 

12:15 – 12:30 pm

Q & A