The Hong Kong Council of Social Service

Family and Community Service, Service Development

Cultural Sensitivity Training

Date : October 16, 2009 (Friday)

Time : 2:00 – 5:15 pm

Venue : Rm 103, 1/F, Duke of Windsor Social Service Building
15 Hennessy Road, Wanchai, Hong Kong

Objective : a) To increase the cultural awareness in recognizing the ethnic and cultural diversity

b) To enhance the capability to build up rapport and work with the ethnic clients

Programme

2:00 – 2:15 pm	Registration
2:15 – 2:20 pm	Introduction
2:20 – 2:45 pm	Impact of Race Discrimination Law on Social Worker Mr Chong Yiu-kwong (Chair, HK Human Rights Monitor)
2:45 – 3:10 pm	Effective approach in Building up Rapport and Counselling Ethnic Minority Clients Ms Betty Eng (Assistant Professor, City University of Hong Kong)
3:10 – 3:35 pm	Open Forum
3:35 – 3:50 pm	Break
3:50 – 4:15 pm	Understanding the Strength, Resource, Cultural Factors and Help Seeking Behavior of the Ethnic Group Mr Chan Ching-wa (Service Coodinator, HKSKH Lady MacLehose Centre)
4:15 – 4:50 pm	Good Practice in Collaboration with Interpreter Ms Katherine Shum (Coordinator [Interpretation Service], HK Christian Service)
4:50 – 5:10 pm	Open Forum
5:10 – 5:15 pm	Conclusion
5:15 pm	END